Get in Touch
We'd love to hear from you
Get in Touch
Have a question or want to discuss a custom piece? Send us a message and we'll respond quickly
Common Questions
Quick answers to help you get started
How quickly do you respond?
Most messages get a reply within 24 hours on weekdays. If something's urgent, just mention it in your message.
Can you make something custom?
Custom work is our specialty. Tell us what you have in mind - dimensions, materials, style preferences. The more details you share, the better we can help.
Do you help with design decisions?
We offer free consultations to help you choose the right pieces for your space. Sometimes a quick conversation saves hours of uncertainty.
What should I tell you in my message?
Include your specific questions, any order numbers if relevant, how you prefer to be contacted, and details about what you're looking for.
Can I see your workshop?
Visitors are welcome by appointment. Come see where your furniture gets made and meet the people who craft it.
Do you ship outside the country?
We ship worldwide. Costs and delivery times depend on your location. Ask us for a specific quote for your area.
When to Expect a Reply
Here's our typical response schedule:
- General questions: Within 24 hours
- Custom order enquiries: Within 12 hours
- Urgent requests: Same day when possible
- Weekend messages: Next business day